twine_logo.jpeg

Twine

About

Turn customer conversations into company-wide action

The AI-powered bridge between Product & GTM teams. Twine automatically captures and routes customer intelligence from Sales and CS calls. Everyone’s aligned in minutes, not months.

Location
Sydney
Website
Visit website 
Founded
2024
Employees
1-10
Industry
Artificial Intelligence
Funding stage
Seed

The Matchstiq Top 2025

Snapshot of Twine

Turning Conversations into Company-Wide Intelligence

Twine is on a mission to fix one of the most broken but critical systems inside modern companies, how product and go-to-market teams align.

Their AI platform transforms real customer conversations into real-time, actionable insights, helping teams make better, faster decisions without the manual overhead.

Rather than relying on recaps, gut feel, or scattered feedback, Twine captures and processes every conversation, turning them into a searchable, shareable source of truth. It's customer intelligence that flows across the business, not stuck in silos or lost in Notion docs.

The founding team, alumni of Twitter, Atlassian, SafetyCulture, and New Relic, are building for the teams they used to be part of. And they’ve just raised a US$1.5M round led by Airtree, with backing from leaders at Immutable, Atlassian, and Gilbert + Tobin to take the platform to the next level.

Why Twine Is a Great Place to Work

High Impact, Day One Twine’s tools are already being used by modern teams to bridge the gap between product and sales. Your work will help companies build what customers actually want, and ship it faster.

Solving Hard, Meaningful Problems How do you make thousands of hours of conversations usable and actionable for any teammate, instantly? If you like messy, meaningful technical challenges in AI, NLP, and data infrastructure, this is your playground.

Small Team, Big Ownership You’ll work directly with the founders, have a say in product decisions, and help shape the company’s future. There’s room to grow across engineering, product, data, and design.

Culture of Alignment (Seriously) Twine’s mission is internalised: everyone’s on the same page, feedback flows freely, and people care about making each other better. It's an environment built on clarity, not chaos.

Just Getting Started With $2.3M raised and momentum building, Twine is growing. Now’s the time to get in early and help invent how companies listen, learn, and move faster, together.

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